This new Community page is integrated directly with our help center and knowledge base, which will provide better access to help resources and a direct post-to-support ticket pipeline for any users that need official technical support!
Please note: All topics are available to view for all, but you must be logged into your ShipStation account to post community forum content or comment on posts.
@erika is the "10% monthly discount" 10% off the monthly subscription fee once or for life when you earn those points? Thanks!
It's for the life of the account (unless you get a new rank with a higher discount [meaning no stacking]). Can't transfer it to another person, and if you, for some reason, have multiple accounts, it only applies to one of them.
Hey everybody! Here's a graphic going over the different rankings available (as of October 2012, anyway, as we might add more) and the rewards associated with them. Like we said in our announcements, as you keep posting and participating in the forum, we'll be giving you rewards for doing so.
Here's the short of it: Do good stuff -> Get badges & points -> Get perks and discounts
Some Tutorials: Posting a Question:
Having a Post Promoted: Mods can promote a post that they feel is especially awesome or has good content for the betterment of the community.
Giving Reactions: When you hover over a post or comment, you can let your reaction known by clicking one of the available options. It's an easy way to say "thanks" or "good point" without having to comment.
Questions? Post them below!
Service. We certainly wish to keep the rewards program active forever, but reserve the right to alter or discontinue these rewards and the terms of their bestowal at any time, for any reason. The above content does not guarantee the existence of the rewards program nor the rewards associated with them.