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Amazon integration - most orders have empty items list!

It seems that there is an issue pulling orders from my Amazon.

Most of my orders have NO items (see attached), when I go on Amazon I obviously see all items

This bug makes shipstation useless for me.

Please help!
Screen Shot 2017-02-14 at 10.49.02 PM.png
373 x 84 - 12K
Screen Shot 2017-02-14 at 10.49.08 PM.png
377 x 190 - 25K
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