ShipStation is in the process of moving the user community forum over to help.shipstation.com so that it is integrated directly with our help center! This will provide our community with better access to help resources, an easier to navigate interface, and a direct post-to-support ticket pipeline for instances that require ShipStation Support resources.

This forum (forums.shipstation.com) will be closed after October 31st, 2017.
New? Watch our welcome video [here], which goes over the basics of logging in and participating in the forums. Then, check out the [Rules] and our [video] about the features of the forum.

Which UPS customs broker agency is assigned to ShipStation?

Mara@5563DMara@5563D Member
An Apprentice
We're new to ShipStation and are shipping from Canada to USA packages that require customs clearance. At the moment, we're able to choose which agency (between UPS SCS & a private broker) using UPS Connect. We would like to have this option to use in ShipStation or at least the option to choose UPS SCS. Right now, we haven't even found which broker is even used in ShipStation. Any advice on clearing customs and shipping from Canada to the USA using ShipStation would be so appreciated.

Answers

Sign In or Register to comment.