ShipStation is in the process of moving the user community forum over to help.shipstation.com so that it is integrated directly with our help center! This will provide our community with better access to help resources, an easier to navigate interface, and a direct post-to-support ticket pipeline for instances that require ShipStation Support resources.
This forum (forums.shipstation.com) will be closed after October 31st, 2017.
New? Watch our welcome video [here], which goes over the basics of logging in and participating in the forums. Then, check out the [Rules] and our [video] about the features of the forum.
Printing Packing Slips on Thermal Paper
We recently changed our packing slips to run on direct thermal paper to eliminate more printer paper, toner, etc., but we are running into a problem when it comes to page breaks.
In our current setup we have our packing slips set to custom 4 x 6 for a roll of paper (think receipt paper) that we are printing with a Zebra ZP450. The problem is that the template is set to 4 x 6, but our media doesn't end at 6 inches (it is a continuous roll of paper). Because of this, we are getting random spacing and a new table header on the slip wherever the template thinks that there should be a page break.
Has anyone else experienced this problem or anything similar? Has anyone been able figure out printing with continuous media / a roll of paper rather than sheets?