When we as a company are shipping orders in an actual work environment and looking at our shipstation platform and selecting a customer to work on - the selected customer used to be selected in a color we could distinquish from the other customers, so we knew what customer we had selected (ie highlighted).
The new platform is one solid color by this I mean all green - and when you click on a customer I am told by shipstation support that the actual selection will be blue?? OK I will post this .jpg - the customer selected is "Rita" can you tell that it is highlighted in blue? Any reasonable person who doesn't want to squint can not tell the difference - I was told to adjust my monitor by shipstation. At the moment I am ticked since for 4 years I have never had to adjust my colors for my monitor just so I can see a very very very faint light blue color that will show me that Rita is highlighted and selected.
Who and what company out there using shipstation has time to do this - give us a color that we can see quickly so when we click on a customer we know we are working on that order.
This is crazy! I did a rough mock up showing purple as the 2nd color - this example shows "Emma" selected.
I'm thinking it's a lit easier to see the difference is color - I really don't care what color is used but there has to be a difference made that we as a business can pick up on. The old version had differing colors - need to get some shipstation folks out working in a business and let them see how easy it is when you can't quickly tell what customer is highlighter- how about working on 30 customers all green - no highlights to be see - it's a pain in the rear to put it nicely!
Take a look at the .jpg below - top picture shows the new layout in shipstation and what we now see - apparently Rita is selected and highlighted in faint blue below - I want to know who can actually see this and seriously thinks this is OK to see easily? The 2nd image on the .jpg is a rough mock up I did showing "Emma" selected.
When a company is using your software and scrambling to do shipments and if we are working on 30-50 on a screen, there needs to be some variance in customer lines or customers selected - they are now all green. To be told by your customer support that I should adjust the color settings on our monitor is not good! We've used shipstation for a number of year now and did anyone take a look at this platform prior to rolling it out - we are slowed up considerably by this new version - differing colors need to be used - why would someone take this away - simply does not make any logical sense to a business and for me to have to spent time explaining this simple function which should be obvious causes us pause as we thought shipstation knew what it meant to run a business from a shipping perspective.
Not happy at all right now!