ShipStation is in the process of moving the user community forum over to help.shipstation.com so that it is integrated directly with our help center! This will provide our community with better access to help resources, an easier to navigate interface, and a direct post-to-support ticket pipeline for instances that require ShipStation Support resources.
This forum (forums.shipstation.com) will be closed after October 31st, 2017.
New? Watch our welcome video [here], which goes over the basics of logging in and participating in the forums. Then, check out the [Rules] and our [video] about the features of the forum.
The horror! We spent about three days combining listing from Amazon, Etsy, and our two Shopify stores only to turn around and find that the listings are un merging. Yes we are checking the "override imported name". We went back and combined a specific group of products and confirmed that they are un merging. It isn't every product though so I'm confused as to the nature of the error. Does anyone know more about this. We are editing our product titles and copy on the regular as well as add new product photos, do those sorts of edits cause a new listing to be created or for a combined listing to un combine?