ShipStation is in the process of moving the user community forum over to help.shipstation.com so that it is integrated directly with our help center! This will provide our community with better access to help resources, an easier to navigate interface, and a direct post-to-support ticket pipeline for instances that require ShipStation Support resources.
This forum (forums.shipstation.com) will be closed after October 31st, 2017.
New? Watch our welcome video [here], which goes over the basics of logging in and participating in the forums. Then, check out the [Rules] and our [video] about the features of the forum.
Large Packages - Multiple Items in Order
I have a bunch of large items that get shipped individually - each box gets its own shipping label.
I have setup the weights and dims within each product record, along with the default service type, but when I view an order, all the weights just seem to get combined and there is only a single label associated with the order.
How can I set ShipStation up to recognize that a single order of 4 products will need 4 different labels?