ShipStation is in the process of moving the user community forum over to help.shipstation.com so that it is integrated directly with our help center! This will provide our community with better access to help resources, an easier to navigate interface, and a direct post-to-support ticket pipeline for instances that require ShipStation Support resources.
This forum (forums.shipstation.com) will be closed after October 31st, 2017.
New? Watch our welcome video [here], which goes over the basics of logging in and participating in the forums. Then, check out the [Rules] and our [video] about the features of the forum.
HOW DO i SET REPORTING CATEGORY FOR ORDERS WITHOUT PRODUCTS?
I use ebay as a selling channel. My Ebay store was using SKUs to import products. So none of them were importing. Is there a way to retroactively import or tie orders to existing products? I'd really like some ebay stuff to show up for a reporting category. Please help!