New? Watch our welcome video [here], which goes over the basics of logging in and participating in the forums. Then, check out the [Rules] and our [video] about the features of the forum.

Pick List has different lines for the same SKU: some in a bundle, and others alone

Just started using ShipStation, I'm running into an issue with the Pick list functionality: items that are in a product bundle come through as "Part of: BUNDLEX" - this is causing there to be multiple entries for the same item on the pick list, one for bundled and one for the single variation.

Is there a way to have it for realsies combine SKUs?

I'm using WooCommerce with the shipstation integration
Tagged:

Comments

  • aaronlaaronl Administrator, Moderator
    A Keeper of the Keys
    Hey Chris,

    Support for bundles in ShipStation is very limited due to how orders and products are sent to us by all the different marketplaces. However, if you could reach out to support with some more detailed examples one of our agents can provide you with the information being sent to us by WooCommerce. This will help clarify why you are seeing the bundles appear in ShipStation as separate line items.

    https://help.shipstation.com/hc/en-us/requests/new

    Thanks!
    Aaron Lee
    Associate Software Engineer
    ShipStation
  • Chris@4944FChris@4944F Member
    An Apprentice
    So here's the solution: The WooCommerce Shipstation integration turns on a filter that's normally off. You can disable it with some custom code, either in a child-theme functions.php or using one of the solutions on https://www.skyverge.com/blog/add-custom-code-to-wordpress/ - I opted for the "make a custom plugin", edited the lines to give the plugin a name and added the following code:

    add_filter( 'woocommerce_bundles_filter_order_items_part_of_meta', 'wc_ninja_disable_bundled_part_of_meta', 15 );
    function wc_ninja_disable_bundled_part_of_meta() {
    return false;
    }
Sign In or Register to comment.