This forum is no longer active, and the posting feature has been disabled.
Please visit our new Community page to continue the ShipStation Community discussions at https://help.shipstation.com/hc/en-us/community/topics
This new Community page is integrated directly with our help center and knowledge base, which will provide better access to help resources and a direct post-to-support ticket pipeline for any users that need official technical support!
Please note: All topics are available to view for all, but you must be logged into your ShipStation account to post community forum content or comment on posts.
Shipstation's FedEx Electronic Export Information code INCORRECT!
On all my international FedEx labels printing through shipstation, I have a Foreign Trade Regulation exemption code: NO EEI 30.37(f) which according to their website: http://www.fedex.com/us/electronic-export-information/ftr-chart.html
It refers to "Exemption for export of technology and software as defined in EAR 15 CFR 772 that does not require an export license." I don't know if this is my account in particular or if ShipStation uses it as default for everyone. Whatever the case may be, it is incorrect for what I'm shipping and I'm sure for a majority of the people using shipstation as well. A more appropriate exemption code for me would be "NO EEI 30.37(a)" stating that "Exemption for shipments valued at USD $2,500 or less per Schedule B/HTSUSA classification for commodities shipped from one USPPI to one consignee on a single export carrier on a single day." That being said, if my shipment is valued more than $2,500, I need to file an EEI with the FedEx label and would like that to be integrated with shipstation. I do not wish to be slapped with a fine for shipping my product with the incorrect shipping information. What have other people been doing to get around this? What has shipstation done to solve this problem?