ShipStation is in the process of moving the user community forum over to help.shipstation.com so that it is integrated directly with our help center! This will provide our community with better access to help resources, an easier to navigate interface, and a direct post-to-support ticket pipeline for instances that require ShipStation Support resources.
This forum (forums.shipstation.com) will be closed after October 31st, 2017.
New? Watch our welcome video [here], which goes over the basics of logging in and participating in the forums. Then, check out the [Rules] and our [video] about the features of the forum.
Notifiying Amazon customers 2 tracking numbers for 1 order.
I am not sure if this is an Amazon limitation, or if there is something that I am not doing right on Shipstation. Is there a way that I could notify my Amazon Customers that their order has 2 tracking numbers? What currently happens is once I print out one of their labels, they are notified of only one tracking number. Is there a way that they could get notified of both? I have really looked everywhere, and I cannot find a solution. Maybe it doesn't exist but if there is a solution, I would greatly like to know. Thanks!