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Express1 has no way to update payment information; stuck

Adrienne@3B864Adrienne@3B864 Member
An Apprentice
Sorry but this link doesn't help because ShipStation's supposed link to login to Express1 simply links back to ShipStation via this link And if I go to Express1's website, there is no login page and no link to update my card. So there's currently no way because I'm not able to find a login page for Express1. Help!


  • aaronlaaronl Administrator, Moderator
    A Keeper of the Keys
    Hey Adrienne,

    Sorry, you are having some issues updating your payment information for Express 1 in ShipStation. Is there a support ticket/case number you can provide me? I can have one of our developers look into what is causing the issue when you click on that link in the provider setup in ShipStation.
    Aaron Lee
    Associate Software Engineer
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