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Fedex Ground Calculations With Reseller

We use a shipping reseller for FedEx because they allegedly give us "better" rates than if we went direct with FedEx. Currently I am doing an audit on our bill after I saw a charge for $600 on a shipment to China when ShipStation said it would be $250 at the time we bought the shipping. Our Fedex account is linked to ShipStation, which was set up by our shipping reseller. Anyway couple of questions:

1. How accurate is ShipStation rate calculator?
2. Is it better to use a reseller or go directly with Fedex?

Thank you
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