This forum is no longer active, and the posting feature has been disabled.

Please visit our new Community page to continue the ShipStation Community discussions at

This new Community page is integrated directly with our help center and knowledge base, which will provide better access to help resources and a direct post-to-support ticket pipeline for any users that need official technical support!

Please note: All topics are available to view for all, but you must be logged into your ShipStation account to post community forum content or comment on posts.

Label failed, please help!!!!

Since 2 days we try to print out the shipping label without success: we have the same error (see below)

Label failed: Rate ToState and Destination Address State field must match.

Impossible to find out what the problem is.

Please advise, already ask the support and waiting their reply.

Problem SS.jpg
1920 x 1080 - 88K


Sign In or Register to comment.