This forum is no longer active, and the posting feature has been disabled.
Please visit our new Community page to continue the ShipStation Community discussions at https://help.shipstation.com/hc/en-us/community/topics
This new Community page is integrated directly with our help center and knowledge base, which will provide better access to help resources and a direct post-to-support ticket pipeline for any users that need official technical support!
Please note: All topics are available to view for all, but you must be logged into your ShipStation account to post community forum content or comment on posts.
upgraded servers at same host. same domain, just different upgraded server with different folder locations. i.e. /home/public_html/ vs /home2/public_html. Now shipstation stops ! ugn
Tuesday 8/12/2014 8:50 PM : firstname.lastname@example.org
An error occurred attempting to update orders: Invalid XML. Error: 'Root element is missing.' We received: ''
any ideas? I'm nervous to reinstall and loose my database of existing shipments.