ShipStation is in the process of moving the user community forum over to so that it is integrated directly with our help center! This will provide our community with better access to help resources, an easier to navigate interface, and a direct post-to-support ticket pipeline for instances that require ShipStation Support resources.

This forum ( will be closed after October 31st, 2017.
New? Watch our welcome video [here], which goes over the basics of logging in and participating in the forums. Then, check out the [Rules] and our [video] about the features of the forum.

Hello from Chicago!

Sean@333DFSean@333DF Member
An Apprentice
Hey everyone! The name is Sean and I am a graphic designer in the windy city.

Before I go any further and if you are crazy enough to read my intro....let me just say we are new to ShipStation and even if the app was total garbage (which it is not), I would still pay for it just because the Customer Support is FREAKING AMAZING... @aaronl‌ you rock man!!

I own a small business that specializes in screen printing, dye sublimation, and vinyl signs (small decals to banners). We sell online across 2 platforms (ebay and etsy) and have 3 "stores" total. Having 3 stores keeps us busy and we (my wife and I) have been looking for a solution that brings the order management ability of ebay's selling manager pro and the shipping ability of together in one location that supports every shop. Seemed like wishful thinking.

Enter ShipStation.

ShipStation has met and exceeded every expectation (except the fact I had to bite the bullet and upgrade to the Dymo 4XL - something I have been putting off for too long anyways.) I am looking forward to how SS grows and improves!


  • aaronlaaronl Administrator, Moderator
    A Keeper of the Keys
    Hey Sean@333DF,

    Thank you for your kind words!

    It was a pleasure speaking with you, Sean. Getting to know and interact with our clients on a professional and business level is just one of the many perks of being a part of something big like ShipStation. I am excited that we were able to solve your issues and get you up and shipping in ShipStation. We built our product to hold to the expectations that customers like you set for us and with your help we are going to grow and improve with every interaction. Please feel free to reach back out to our support team again if you have any more questions or concerns and we will be happy to further help!

    Thanks again and have a wonderful day!
    Aaron Lee
    Associate Software Engineer
Sign In or Register to comment.