This forum is no longer active, and the posting feature has been disabled.

Please visit our new Community page to continue the ShipStation Community discussions at

This new Community page is integrated directly with our help center and knowledge base, which will provide better access to help resources and a direct post-to-support ticket pipeline for any users that need official technical support!

Please note: All topics are available to view for all, but you must be logged into your ShipStation account to post community forum content or comment on posts.

Hello from Chicago!

Sean@333DFSean@333DF Member
An Apprentice
Hey everyone! The name is Sean and I am a graphic designer in the windy city.

Before I go any further and if you are crazy enough to read my intro....let me just say we are new to ShipStation and even if the app was total garbage (which it is not), I would still pay for it just because the Customer Support is FREAKING AMAZING... @aaronl‌ you rock man!!

I own a small business that specializes in screen printing, dye sublimation, and vinyl signs (small decals to banners). We sell online across 2 platforms (ebay and etsy) and have 3 "stores" total. Having 3 stores keeps us busy and we (my wife and I) have been looking for a solution that brings the order management ability of ebay's selling manager pro and the shipping ability of together in one location that supports every shop. Seemed like wishful thinking.

Enter ShipStation.

ShipStation has met and exceeded every expectation (except the fact I had to bite the bullet and upgrade to the Dymo 4XL - something I have been putting off for too long anyways.) I am looking forward to how SS grows and improves!


  • aaronlaaronl Administrator, Moderator
    A Keeper of the Keys
    Hey Sean@333DF,

    Thank you for your kind words!

    It was a pleasure speaking with you, Sean. Getting to know and interact with our clients on a professional and business level is just one of the many perks of being a part of something big like ShipStation. I am excited that we were able to solve your issues and get you up and shipping in ShipStation. We built our product to hold to the expectations that customers like you set for us and with your help we are going to grow and improve with every interaction. Please feel free to reach back out to our support team again if you have any more questions or concerns and we will be happy to further help!

    Thanks again and have a wonderful day!
    Aaron Lee
    Associate Software Engineer
Sign In or Register to comment.