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Order # isn't printing on label despite being set that way

Hi! The title pretty much says it all: Under General Settings > Label Messages, I've selected [Order #] as the first custom message in the hopes that it would print the order # on the labels, but it seems to have no effect. In case it matters, the labels I am trying this with are the 2-per-page, 8.5"x11", with DHL Global Mail as the shipping service.


  • erikaerika Moderator
    A Keeper of the Keys
    Hey @cscom2, I think that's happening because DHL GM labels don't allow for messaging. If you try, for instance, to make a test Endicia label, you should see the Order number show up on that test label.
  • cscom2cscom2 Member
    An Apprentice
    That would certainly explain it. Thanks! I'd love it if at some point in the future there was support for label messaging on all labels.
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