ShipStation is in the process of moving the user community forum over to help.shipstation.com so that it is integrated directly with our help center! This will provide our community with better access to help resources, an easier to navigate interface, and a direct post-to-support ticket pipeline for instances that require ShipStation Support resources.
This forum (forums.shipstation.com) will be closed after October 31st, 2017.
New? Watch our welcome video [here], which goes over the basics of logging in and participating in the forums. Then, check out the [Rules] and our [video] about the features of the forum.
USPS domestic insured postage
Yesterday i created an order to send to Hawaii via USPS(Express !), i selected carrier insurance for the amount of the order.
For some reason the amount i was charged through SS and the amount printed on the label are different. Can anyone explain this variance to me, so that i can explain to my customer why they were charged more than what the label say's?