ShipStation is in the process of moving the user community forum over to help.shipstation.com so that it is integrated directly with our help center! This will provide our community with better access to help resources, an easier to navigate interface, and a direct post-to-support ticket pipeline for instances that require ShipStation Support resources.
This forum (forums.shipstation.com) will be closed after October 31st, 2017.
New? Watch our welcome video [here], which goes over the basics of logging in and participating in the forums. Then, check out the [Rules] and our [video] about the features of the forum.
Experiences With Prepaid USPS Insurance
Since we opened shop, whenever we have chosen "Carrier Insurance" with USPS, we have accompanied a blue USPS insurance form with the package, and brought the package to the retail counter for attachment of this form. Sometimes the postal workers give us a hard time and try to double-charge us for insurance.
Do we need to use the USPS insurance forms? What are other users' experiences when using USPS insurance?