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Need Help creating a Post-Shipped Email using SS automated filters
I'm trying to create a filter that sends an email out after several days have pass since it was marked as shipped or the label was printed. I would like it to wait for 7 days before sending the email out. I normally send out these email's manually after I know the customer has received the package, it's a simple email to follow up with the customer and encourage feedback for my store.
In a nut shell I want it to do this.
1. Look for orders that have been marked as shipped or label has been printed for.
2. Wait 7 days ( or wait for 15 days for international orders )
3. Send out a template email if Ship Date is greater than 7 days or 15 days.
I have created multiple SS filters but i'm a bit stuck on this one as I can not find a condition for "Ship Date" or anything related in that matter.
If what i'm asking for is possible and anyone can provide help I would kindly appreciate it.