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Customer Facing Shipping

My company sells approximately 40 different products. Each product is sold in full box quantities only (2, 5, 20, or 25 items per box) depending on the item purchased. We have the dimensional and actual weight for each full package. Currently we use Shipstation and the freight is calculated, aggregated, and shown within the Shipstation App when we create the label(s) by entering dimensions and then tying directly to our UPS account. It is not customer facing. I would like the most efficient and cost effective solution for making the shipping charge customer facing on the Shopify site before checkout. Can anyone suggest the simplest solution?

Thanks,
John

Answers

  • infossinfoss Administrator
    The Ruler of All That is ShipStation
    Hi John,

    Thanks for your question. We often get asked how ShipStation's rates can be sent over to the selling channel for customers during checkout.

    Currently, this is not a capability of ShipStation. ShipStation only imports orders once the order is complete and the customer has paid for it. ShipStation wasn't conceived as a tool to interact with selling channels in the way you are asking.

    If you'd like "live rates" to show on your selling channels, most selling channels provide some kind of plugin, or additional functionality, that you can install directly into your store that will connect to your carrier accounts, and then display the rates to your customer during checkout. These plugins are usually developed by the selling channel developers themselves, or by one of their partners. The best option is to reach out directly to your selling channel support and find out what options are available for you.
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