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Customer Import

how do we import customer files and get the username to appear on packing slip? It appears sometimes and other times it is pulling in the email instead. Support could not help us

Answers

  • oplwoplw Member
    An Apprentice
    you would have to see what is listed in this column for your orders. That is what is mapped to the packing slip - user name field.

    the "username' field at order level is different from the one at customer master level.
    if support can't help then looks like this is a candidate for custom development using the APIs. May be an hourly job to get user name from customer master and update the orders using the customer's email address, name, etc.
    shipstation.png
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