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Here at ShipStation, we want you to be successful and have fun with your business. That's why we've created these community forums for you to find answers to your questions, get tips from other retailers, and always be learning to keep up with (or get ahead of) the eCommerce curve. We'd love for you to participate here, and we want this to be a place where everyone can come and contribute. So, we have a few guidelines for your posts and activities.
Moderation. The above rules are not exhaustive, and we will use our best common sense and judgment to keep these forums a positive experience for everybody. Hopefully you'll never transgress upon these rules, but if you do happen to be moderated, we did it for a reason. We want you to be a part of the community, and we need to make sure that you're doing so in an appropriate manner. These punishments are, obviously, subjective in nature, but any moderator action is final, so begging for forgiveness after the fact will not work (even with sad puppy eyes). Attempting to circumvent any moderated posts/threads/accounts/etc. will result in further moderation. Think about what you write before you post it, and you won't find yourself under moderation 99% of the time.
Agreement. We reserve the right to monitor and/or alter any and all activity and/or content on the forums, though we have no obligation to do so. By participating in our forums, in any way shape or form, you agree to abide by these rules (hence the moderation paragraph.) You further agree to our free use of any content you post without us needing to credit or compensate you for its use, either in part or in full. Moreover, any personal information we collect may be transmitted to a third party as required by any legal process (subpoena, warrant, etc.), though we promise to never sell this information for personal or financial gain.
Service. Although it is our dearest wish for these forums to continue for the foreseeable future, we do not guarantee their existence, and reserve the right to terminate them at any time, for any reason. These forums are for current ShipStation customers & partners. We have no responsibility towards keeping the information stored on the forums, including, but not limited to, original thoughts, contact information, statuses, or uploaded media.