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After some time i have discovered that shipstation uses the word "revenue" in their reports. But the problem is that ShipStation does not give reports on actual revenue. It gives revenue amounts on the Item Demand Summary and Product Sales based on that the item price is as listed in the website or marketplace. In other words, the so called "revenue" is an amount based on what your listed price for the item is.
That this means is, if you run a promotion for $5 off a $10 item, all your reports will say you made $10. I run a lot of promotions and if a customers order comes in showing they were charged $5, but you then run a report on the SKU, it will say sales were $10. This is a phantom number, because the actual amount collected was really only $5.
Why cant Shipstation create product sales reports for the actual amount collected?
By the way, i have found this to be true in AMAZON as well. All the reports do not take discounts and coupons into account.
Will the USPS provide a refund on postage for uninsured parcels sent via First Class International if it never gets delivered? I don't expect them to refund the cost of the item since it is uninsured. But this is one of those cases where the postage cost is more than the item.